Checkout
FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
Product
FAQ
Should i put the knives through a dishwasher?
The short answer is NO, putting the knife through the dishwasher is okay but will deteriorate the blade. It is recommended to handwash your knives for longer lasting sharpness.
What are the knives made from?
So all of our knives are made from 67 layers of Damascus steel, which is proven to be strong and durable as well as support a long lifetime for your blade if taken care for. The steel used also has a hardness rating of 62HRC which is incredibly high.
Which types of foods are best used with a Santoku knife?
For the Santoku knife the best foods to be used has to be vegetables. You might think, well isn't that what most knives are supposed to be used for? But the Santoku knife is specifically built for a rocking motion when cutting, which is perfect for vegetables like, celery, carrots, spring onions and many more.
Are these knives suitable for Home-cooks as well as Chefs?
Short answer is YES, absolutely the Santoku knife is known for being perfect for almost every skill level and a variety of tasks. The Santoku has an incredibly comfortable feel, improving your meal prep and timings which makes it the perfect choice for you, whether you're a Chef or Home-cook.